How it works

From request to your doorstep — here's exactly what happens.

No guesswork. Every stage is transparent, and we'll keep you posted the whole way.

01

Submit your request

Fill out our order form with as much detail as possible — product name, link if you have one, quantity, preferred color/size, and your budget. The more detail you give us, the faster we can source it.

Turnaround: We confirm availability within 24 hours.
02

We send you a quote

We find the best available source, confirm stock, and send you a full itemized quote: product cost in local currency, converted to USD, plus our 10% fee and estimated shipping. No obligation at this stage.

Turnaround: Quote delivered within 48 hours.
03

You approve & pay deposit

If you're happy with the quote, you pay a 50% deposit. This locks in the product and exchange rate. We then place the order directly with the supplier.

Turnaround: Order placed same day.
04

We inspect & pack

Before shipping, we do a basic quality check — verifying the item matches the description, is undamaged, and is correctly packaged. We photograph the item for your records.

Turnaround: 1–3 days after supplier delivery.
05

Pay balance & we ship

Once the item passes inspection, we invoice the remaining 50%. Upon payment, your order ships. We send you a tracking number and follow up until it's delivered.

Shipping time: Varies by destination and method (3–21 days).
Start your order →

Have more questions? Check the FAQ →